Collaborative Workforce

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Applying Bimodal IT to VM (Source: Gartner)

Applying Bimodal IT to VM

Conventional Agile
Goal Reliability Agility
Value Cost/risk reduction, price for performance Revenue, brand, external customer experience
Approach Sequential, workflow-based approvals, policy Fluid, flexible, guardrails, not policy
Governance Controlled, policy-based Coordinated, based on guardrails
Vendors Traditional, larger, technology leaders, enterprise suppliers Smaller, niche providers, micro-vendors, "new guard," emerging and new vendors
Risk Thorough, multipoint vendor risk management; complete due
diligence and ongoing risk monitoring; risk mitigation negotiations may be lengthy
Calculated, prioritized and focused risk management; deal
breakers identified early
Performance Measure contract milestones, SLAs Measure innovation, collaboration within ecosystems
Relationships Hierarchical, may be cross-functional internally, single point
of contact (SPOC) model with vendor
Collaborative, flexible, multidisciplinary teams internally, working in
clusters or vendor ecosystems
Talent Skills and aptitude for conventional processes and projects Skills and aptitude for new and uncertain processes
Culture IT-centric, removed from customer Business-centric, close to customer
Data Analytics Historical views, reporting Predictive, proactive, leverage trends
Cycle Times Long (months) Short (days or weeks)

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